The Blidz refund policy is live and simpler: one 14-day window, one clear rule.
If you start a Blidz membership, you have 14 days after your first membership payment to ask for a full refund — even if you've already used your member perks. This replaces our earlier 30-day offer and its extra conditions.
What the Blidz refund policy covers
The policy applies to your first membership payment. That's the first paid charge after your free trial, or the first charge if you start a paid membership without a trial.
Ask within 14 calendar days of that payment and we refund the full amount, as long as you used your benefits within our Terms.
Renewals after the first payment are not covered, and neither is a new membership after an earlier paid one.
How to ask for a refund
Within 14 days of your first membership payment, email support@blidz.com with your account details, or contact customer support in the Blidz app.
Refunds go back to your original payment method through our payment provider, Stripe, usually within 7 to 10 business days. If you paid with Apple Pay or Google Pay, the refund goes to the card linked to that wallet.
Please note: cancelling does not request a refund. Cancelling stops future charges. To get your money back, contact us as well.
What happens after a refund
Your membership ends and won't renew. Orders you placed and paid for before your request are not cancelled.
You can cancel any time in your account settings in the app. Deleting the app or your account doesn't cancel a membership on its own.
Want the background? Here's why we updated our Terms earlier this year.
Other conditions apply. Read the full Membership Terms.
Questions? We're here to help. 💛
Open the Blidz app to check your membership details or contact support.
— The Blidz Team
support@blidz.com · intercom.help/blidz/en